AT&T LTE

What good is AT&T LTE service if it doesn't work at home? The best I get is 3 of 5 dots highlighted and it won't connect to anything Apple, like the iTunes and App stores, or to many Websites, including my own. All I get is the box saying, "Cannot connect to [insert destination]".

In addition I can't get iCloud to update anything on either the iPad Air and iPhone 5S, along with apps which use the iCloud to transfer data or documents. This isn't new, it's been on and off for years but I would suspect more consistent service in an semi-urban area so close to towers.

I live in a semi-urban area, meaning former rural area converting to suburbs, which is just across the Narrows Strait from Tacoma and near the Tacoma Narrows Bridge, and just a few miles (where I walk almost daily) from the town (officially a city) of Gig Harbor.

AT&T touts their LTE service and I'm well inside the area serviced with cellphone towers but apparently not good or close enough to count, except of course for the bill I get and pay every month for the LTE service. Why don't they credit people who can't get the service they're promised by AT&T?

I've been a customer of theirs from the early 1990's with the old brick analog cellphones, but apparently that doesn't count much if you can't get sufficient coverage in your own home, just a short distance from cellphone towers.